FAQs

Q: Where do products ship from?

A: All products are fulfilled from our US warehouse in New York and shipped directly to you. We maintain high quality standards while ensuring fast and reliable delivery across the United States.

Q: How long does shipping take?

A: Orders typically arrive within 2-8 business days from the date of purchase. This includes processing time (0-1 business days) and delivery time from our New York warehouse (2-7 business days). Actual delivery time may vary depending on your location and carrier delays.

Q: Will I pay customs fees?

A: No. All shipments are domestic within the United States, so there are no customs fees or international duties. The price you see at checkout is the final price.

Q: What about returns?

A: You can return any item within 30 days to our New York warehouse. We'll process your refund within 10 business days.

Q: Is customer support in the US?

A: Yes. EBADA is a US-based company with US customer service. Email us at info@ebada.com or call +1 (845)-309-5065

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